Inspiring small shifts in attitude to make a BIG difference in performance
The differences from most psychometrics
The online tools I use have been developed in the UK by the authors of Applied Emotional Intelligence, and are distinguished in three important ways from the characteristic use of psychometric measures.
1. Diagnosis
These are all diagnostic measures, rather than assessment measures, and designed to be so. That is to say, they have been designed to gather the maximum amount of information about the respondent, in order to help them change what they want to change, rather than to rate the respondent consistently on some specified criteria.
2. Feedback
One of the ways the measures differ from most psychometrics is that we feed back to people how they scored on each individual item, and encourage people to refer to these individual item scores whenever they are surprised or intrigued by their overall average score, to help them understand precisely how they work.
3. Development
The Medical Model
Good diagnosis enables selection of the appropriate treatment, and this relates to another respect in which the measures differ from most psychometrics. The application of most psychometrics appears to be based on a medical model, which is:
|
(1) Diagnosis |
By doctor |
|
|
(2) Selection of treatment
|
By doctor |
|
|
(3) Application of treatment |
Often by doctor |
|
|
(4) Therapeutic consequence |
In patient |
|
The psychometric analogue is:
|
(1) Diagnosis |
By test |
|
|
(2) Selection of treatment
|
By professional |
|
|
(3) Application of treatment |
By professional |
|
|
(4) Therapeutic consequence |
In subject |
|
The Empowerment Model
These are obviously authority-based, top-down procedures, and as such are unlikely to promote emotional intelligence, which is based on respect for self and others. We prefer an empowerment model:
|
(1) Increase in self knowledge
|
In coachee |
|
|
(2) Selection of change plan |
By coachee |
|
|
(3) Implementation of change plan |
By coachee |
|
|
(4) Chosen change achieved |
In coachee. |
|
The role of the professional thus becomes facilitator of the individual, who remains in charge.
Perhaps you might like to have a look at the measures that I use and recommend? You'll find them under the 'Measures' tab sub menus.
|